Summary
Responsible for comprehensive planning and administrative support within a dynamic environment.
Highlights
Managed end-to-end client request lifecycle, ensuring timely and accurate scheduling.
Prepared and issued mission contracts, effectively coordinating staff replacements for absences.
Provided comprehensive administrative support to candidates and maintained strong client communication.
Optimized departmental planning, contributing to overall operational efficiency.
Summary
Provided comprehensive administrative management and client service support.
Highlights
Coordinated and managed client requests, ensuring high satisfaction.
Streamlined administrative processes for candidate follow-up.
Resolved client requests and complaints promptly, improving service delivery.
Implemented efficient email management strategies to enhance customer service.
Conducted thorough research and verification to maintain updated and accurate client databases.
Summary
Served as a tele-advisor, handling customer inquiries and providing support.
Highlights
Managed a high volume of incoming calls, efficiently identifying client needs, analyzing issues, and processing requests within defined timelines.
Delivered exceptional customer service, fostering positive client relationships through empathetic and welcoming initial telephone interactions.
Summary
Supported accounting operations, ensuring financial accuracy and supplier management.
Highlights
Executed precise control and recording of invoices, ensuring financial accuracy.
Performed meticulous reconciliation of invoices against delivery notes to prevent discrepancies.
Managed supplier relations, including timely follow-ups and effective dispute resolution.
Prepared and processed supplier payments, ensuring adherence to deadlines.
Managed the issuance and tracking of checks and drafts.
Conducted account reconciliation and clearing processes to maintain balanced ledgers.
Conversational
Conversational
Adaptability, Versatility.
Adaptability to Change.
Invoicing, Accounting Follow-up, Invoice Processing.
Administrative Follow-up, Compliance.
File Administration, Records Management.
Client Relations, Teamwork, Communication.
Scheduling, Calendar Management.
Office Management, Administrative Support.
Data Entry, Information Verification.
Microsoft Word, Microsoft Excel, Cgr10, SAP.
Music Appreciation.